In 2024, Arbor Assays will be donating 1 tree for each kit sold to One Tree Planted
Recognizing the need for sensitivity, speed, convenience, quality, and service, we research, develop, and manufacture the highest quality detection and immunoassay kits for clinically important biomolecules.
We delight in taking on the most technically challenging assays there are to develop. The thrill of building a kit that makes someone else’s job easier or allows someone to measure something no one else has is what drives us. And we are driven!
And we don’t stop there. Our Customer Service and Technical Support teams go out of their way to help you obtain the right product to achieve accurate results in a straightforward way.
Our bottom line is that we never compromise on quality, and quality does not come without investment.
We take pride in never compromising on quality—both in our own products and in the Contract Assay Services we provide.
Rather than contract out services such as organic chemistry, peptide synthesis, and antibody production to the cheapest labor, we go back to the same, high-quality suppliers (and friends!), even if it will cost more. The quality of analytical measurement is proportional to the quality of the raw materials.
Additionally, you will see the phrase “N-Cal™” throughout our website. This refers to kits where the standard is calibrated to World Health Organization (WHO) or US National Institute of Standards and Technology Reference Materials. Any kit is only as good as the standard that it is referenced against.
On January 1, 2017, Arbor Assays became the world’s first Employee Owned life sciences company by way of a perpetual employee benefit trust (EBT)
As an EBT, the board of directors ensures the company remains an independent entity for the benefit of customers and employees. For the customer, employee ownership means the company can be counted on to continuously experiment, innovate, and provide high-quality products longterm. For employees, ownership means increased job security and career satisfaction without the fear Arbor Assays being sold to a larger development company.
At Arbor Assays, philosophy matters. We are totally committed to customer service and we will make every effort to satisfy your scientific needs.
Our commitment is to our customers, our community, our environment, and ourselves. We work for you! Your input and questions are valued, if you have any comments, or concerns, we invite you to contact us—you can expect to receive a timely answer from a real person.
Service, in short, is not what you do, but who you are. It is a way of living that you need to bring to everything you do, if you are to bring it to your customer interactions.
Betsy Sanders, Author
Meet the Team
Braden Robison
CEO
Jenna Hendershot
Associate Director of Product Development
Bobbi O’Hara
R&D Manager
Steve Wilcoxen
Quality Manager
Mindy Arden
Manufacturing Manager
Cassie Schumacher
Sales and Marketing Manager
Nick Gallo
Digital Marketing Strategist III
Sherry Adams
Customer Service Specialist
Daphnir Joseph
Customer Service Specialist & Marketing Assistant Specialist
Shaun Sanderson
Manufacturing Associate – Team Lead
Sandy Bishop
Manufacturing Scientist
Andrew Heggen
Manufacturing Associate
Jack Gross
Shipping Coordinator
Marion Goff
Quality Control Technician
Nasrin Meraji
Quality Control Coordinator
Michelle Price
Finance & HR Specialist
Linda Gronemeyer
Finance Specialist
Alex Baird
Product Support Technician
Mark Spahr
R&D Scientist III
Dylan Parker
R&D Scientist I
Jaivette Marshall
Customer Service Specialist
Maureen Porter
Documentation Specialist II
Deidra Banks
Finance Specialist
Our Board and Founders
Russ Hart
Chairman of the Board and Retired Founder
Barb Scheuer
Board Director and Retired Founder
Joanna LaBresh
Board Secretary
Nancy Schmidt
Retired Founder
Chris Michael
Board Member
Community Support
At Arbor Assays we believe we should be proactive in providing community support and giving back. We do this through a variety of charitable efforts that are meaningful to our employees and our mission.
Research the Cure™
We make a charitable donation based upon every kit product purchased. Each year, the proceeds are donated directly to a charity supporting medical research.
You Publish, We Donate
In addition to our charitable contributions for each kit sold, if you publish a paper citing the use of one of our kits, we will donate $25 to our Research the Cure charity in your honor.
Annual Multiple Sclerosis Walk
Before our company even existed, we had been walking together for the National Multiple Sclerosis Society (NMSS) because they fund more MS research than any other private organization.